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Intelligent Mobile Security Management

Synergy uses BigChange mobile workforce technology to schedule, dispatch, track, record and manage our mobile security activity.

From a scheduled property inspection to an urgent alarm activation, our Mobile Security Officers receive their assignments digitally while our operational teams have visibility of activity in the field.

  • Arrival times.

  • Departure times.

  • Vehicle location.

  • Property information.

  • Photographs.

  • Security observations.

  • Job completion.

All digitally recorded within one connected operational environment.


Intelligent Workforce Management

It Starts With the Right Deployment

Effective security starts long before a Security Officer arrives at your location.

Our workforce management technology provides Synergy with a centralised scheduling environment for managing security duties across our customer portfolio.

Complex and recurring shift patterns can be created around individual customer and location requirements.

Live Patrol Management

At Synergy Security Solutions, we use QR-Patrol technology to provide greater visibility, accountability and verification across the security patrols we deliver. Whether deployed as part of a Static Security operation or Mobile Patrol service, QR-Patrol creates a digital connection between the Security Officer carrying out the patrol & our operational management platform.

  • Every scan.

  • Every checkpoint.

  • Every patrol.

  • Every incident.

Recorded. Time-stamped. Visible.

Real-Time Incident Reporting Management

Incident Tracker is t he cornerstone of seamless operations at Synergy Security.

In our dedicated pursuit of operational efficiency and enhanced security, we wholeheartedly adopted Incident Tracker.

This intuitive reporting tool revolutionises how we handle incidents, liberating us from the cumbersome process of manual reporting that once drained our resources.

With Incident Tracker, data retrieval becomes effortless, enabling seamless report submissions from any device. Its instant setup and secure online platform empowers us not only to track incidents but also to generate detailed analytics and receive automatic alerts - a comprehensive solution empowering proactive incident management

Synergy Grow

Synergy's Digital Learning & Development Platform

Synergy Grow is our dedicated Learning Management System, providing our Security Officers and employees with structured digital learning throughout their career with Synergy.

From initial onboarding and mandatory compliance training to customer-specific site familiarisation and continuous professional development, Synergy Grow gives us a central platform to deliver, manage, monitor and record learning across our workforce.

  • Available anywhere.

  • Accessible anytime.

  • Tracked centrally.

  • Recorded digitally.