Our People

With over 8 years security management experience, Shahz has led some of the largest national accounts and has deep knowledge of the needs of Synergy clients. He cares about how Synergy addresses the unique solutions and services required by our customers.

He consistently focuses on a genuine team approach, designed to take our customers to a higher level of service. Shahz delivers a team-oriented management style, which has proven to be the perfect match for our Account Management strategies.

With over 20 years of excellent service to the Security industry, Ken has extensive experience in dealing with clients, both national & multinational, at the highest level. He has specialist expertise in contract negotiation, pre & post implementation management, TUPE & Security technology. He has also structured the company toward a diversified market & customer base & promotes the company’s ‘Deliberately Different’ ethos.

Ken is regarded as a highly efficient & dedicated professional, with well-rounded experience in the security arena & is a former vice president of the Guarding Division at the Irish Security Industry Association (ISIA), is a member of the Security Institute of Ireland & has also represented the Association at the Labour Court, during the Joint Labour Commission negotiations.

•        Excellent Business Acumen 
•        Forging Key Relationships with Clients 
•        Government & PSA Lobbying 
•        Industry Spokesperson 
•        Quality & Risk Management 
•        Security Design 
•        Financial Planning

Eoin is responsible for a range of HR management & Operational duties & is particularly invested in the TUPE process with a focus on staff engagement & motivation, & works closely with the contract management during mobilisation of any new contract for the company. 

Eoin holds a higher diploma qualification in Human Resource & Business Management. He is also an active member of CIPD. He will play a key support role during contract mobilisation & for the lifecycle of the account.

•        Higher Diploma in Human Resources & Business Management
•        CIPD (Chartered Institute of Personnel & Development)

Tony retired from An Garda Síochána as Assistant Commissioner having served over 30 years. Tony has a proven ability in a wide range of policing duties, security / protection operations, criminal and disciplinary investigations, liaison activities and relationship management. Tony has spent much of his career working on a Senior Management level within the serious crimes division.  

After he was promoted to detective Chief Superintendent, he was placed in charge of the technical bureau at Garda headquarters in the Phoenix Park. Tony progressed spending a total of five years with the national units before being promoted to assistant commissioner in 2012. During his tenure as Assistant Commissioner, he directly commanded a force of 2,500+ men and women on a National basis. 

His collaborative leadership style fosters high morale, promotes teamwork, enables achievement of established objectives and facilitates positive external relations.

•        Bachelor of Arts Degree UCC
•        Garda Training College
•        Police Driving Skills & Techniques
•        Police Firearms
•        Criminal Investigation including Investigation of Financial Fraud
•        Handling & Managing of Covert Human Intelligence Sources
•        Senior Management Development
•        Mentoring & Coaching
•        Bullying & Harassment

Having retired from An Garda Síochána after 30 years’ with a certificate of distinguished service, Flor used his transferable skills to pursue a career in the Security Industry. This transition sparked an underlying ambition to work in the training industry & he has since become qualified in QQI Level 6 Train the Trainer & subsequently secured a position as an associated trainer with the International Centre for Security Excellence (ICSE) who deliver training for the Security Industry. 

Flor provides management support & expertise in the development & implementation of organizational training strategies & programs for all Synergy employees, to ensure that all staff have the understanding, practical skills & motivation to carry out work-related tasks as well encouraging their own individual personal development.

In addition Flor, also works closely with our clients to create & deliver bespoke training interventions to meet the need of the individual.

 •        QQI Level 6 Train the Trainer 
•        QQI Level 5 Health & Safety Representative 
•        Diploma in Learning & Development Practice
•        Mental Health First Aid Responder
•        First Aid Responder
•        Fire Warden
•        Certified advanced  Search and Rescue Coxswain
         (Skipper) with the Irish Coast Guard (Operational)
•        Advance driving skills in both car and motorcycles.
•        Level 6 Security Management Course
•        Known Consignor Awareness Training with Irish 
         Aviation Authority
•        Google Diversity and Implicit Training
         (Trainers Qualification)

A qualified Chartered Accountant, with more than 25 years’ experience in both Industry & Practice, Joan has an extensive background in Corporate Finance & Business Advice for growing companies. An expert in her field, Joan oversees the overall accounting function of the company.

An experienced Business Manager, Joan’s role along, with the day to day financials, is to oversee new contract start-ups, account acquisitions & contributes to our own going business development plan, as it pertains to her department. She has an in-depth knowledge of the principles related to all matters linking to finance, accounting, budgeting, & cost management & controls & has a great understanding of the industry having spent a great deal of her career working for Synergy.

•        Bachelors of Commerce (Honours) UCC
•        Fellow of the Institute of Chartered Accountants in Ireland

With more than 10 years’ industry experience, Nathan provides Synergy’s clients with a knowledgeable & experienced security professional, with a particular focus on customer service & client satisfaction. A diligent and detail focused management professional who excels in liaising with various businesses, customers and departments of all levels and disciplines. Nathan thrives in pressurised customer focused situations, ensuring strict timescales and quality standards are upheld and adapting to changing demands. A natural problem solver who can be trusted independently to resolve queries and facilitate the flow of information across numerous business areas.

Nathan heads up contract management & day to day operations in the Limerick Region for some of Synergy’s Key clients. His local knowledge, unique interpersonal skills & wealth of experience in areas such as employee relations, client engagement & customer service ensure our clients receive the ultimate, tailored security solution.

•        QQI Level 6 Safety Management
•        Fire Warden
•        First Aid Response
•        Lean Six Sigma (yellow belt)
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)

Operations manager with an outgoing personality and the ability to develop relationships with key business clients and colleagues. Progressive leadership and organizational experience made a passion for surpassing financial and service objectives. History of strengthening compliance, improving processes, and elevating output, quality, customer satisfaction and employee morale to all-time bests.

•        MS Advanced Excel, 
•        MS Word, 
•        MS Power Point
•        Data analysis and reporting 
•        SAP, QlikView
•        CRM Zendesk
•        Tableau Server
•        Financial Reporting & Systems              
•        Human Resources
•        Presentations & Reporting                    
•        Audit Processes  
•        Payroll                                                      
•        Team Supervision and Training            
•        Projects                                               
•        P&L Management

Gary brings extensive experience from his tenure with An Garda Síochána where he gained experience within specialist units . Throughout his career, he would have been required to be alert to all unfolding situations, and would have been required to react efficiently and effectively to achieve the best outcome.

Gary completed the Sergeants exam in 2015 to a distinction grade & served as a tutor Garda for a long period of time. Using these transferable skills, Gary pursued a career in the Security Industry and now Manages a portfolio of clients within the Retail, Corporate and Commercial sectors.  

•        BA in Policing Studies
•        Covert Surveillance
•        Undercover Training
•        Tutor Garda Course
•        Gard Sergeants Examination
•        Interview Techniques (grade II)
•        High Speed Pursuit Driving Course
•        Report Writing
•        Coronavirus Prevention Awareness Training
•        Action, Counters, Terrorism (ACT) – Awareness Training

Mick is a retired Detective Superintendent from An Garda Siochana, having served his final years within the Dun Laoghaire Division. He has had a huge involvement in Special Intervention Policing, having spent the greater part of his career in the Emergency Response Unit, at all levels. He has trained and worked with many of the leading similar units worldwide, including the FBI in Quantico and all EU countries. In 2009/ 2010, he had responsibility for the policing operation to bring the Corrib Gas pipeline ashore in North Mayo for eventual link-up with the National Gas grid. 

He brings extensive experience in risk profiling and assessment, strategic team implementation and development and remains available as a professional resource to Synergy's portfolio of clients. 

•        Honours BA Degree in Management
•        Qualified Senior Investigating Officer

An experienced business manager with extensive experience in account, sales, finance and performance management. Lewis has over 20 years experience in the above fields and currently Manages some of the business's key accounts. Lewis currently manages various contracts throughout the Leinster area ranging from retail to corporate security. He is strongly committed to each account he manages and goes above and beyond client expectations by building and maintaining strong business relationships.

•        Negotiation skills
•        Time and organisation management
•        Performance management
•        GDPR and data protection
•        Anti money laundering
•        Unconscious bias
•        FFA L2 First aid for mental health
•        Conflict and protest management
•        Basic guarding skills
•        Train the trainer QQI
•        Interview techniques QQI

With extensive experience in Security Management across Ireland, the UK & America, John is well versed in all security related products & services, with a strong focus on client introductions, staff retention & overall team performance.

He has written & spoken on numerous security related topics with both national & international media & held the office of President of the Irish Security Industry Association (ISIA) until 2012. John boasts a lengthy & highly recognised history in the Security Industry through which he has established a plethora of important industry knowledge & experience which benefits his clients. He has also been a co-ordinator & facilitator of the UN/NATO Advanced Commanders Counter-Marauding Terrorist Attack Course of the last number of years.

•        Extensive Industry Knowledge 
•        Excellent Business Acumen 
•        Forging Key Relationships with Clients 
•        Government & PSA Lobbying 
•        Industry Spokesperson 
•        Quality & Risk Management 
•        Security Design 
•        Strong Leadership of People

Rory has extensive experience in performance management and quality systems. He has implemented & achieved the ISO 9001:2008, ISIA Qualsec Platinum Award, & ETP accreditation's. He is a qualified auditor for PSA 28:2013 & ISO 9001:2000.

A qualified trainer with both The Crisis Prevention Institute & the ISIA. Rory is a key decision maker within the organisation and aligns business development with strategic planning and resourcing working closely with company departments to ensure continuity in service delivery.

•        Qualified Auditor        
•        Staff Appraisal Workshop Learning Course
•        Trauma Support & Counselling
•        Security Industry Trainer
•        Management Development Programme
•        Nonviolent Crisis Intervention
•        QQI Level 4 Security Industry Awareness
•        Train the Trainer & Conflict Resolution
•        Event Management
•        Analysis & Security Surveying
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)
•        NISO (National Irish Safety Organisation)
•        ISRM (Institute of Strategic Management)
•        PRMIA (Professional Risk Managers International)

A dedicated & proficient industry professional with more than 15 years’ experience in the Private Security Industry working at all levels. He has extensive client relationship management experience, & is responsible for overall service delivery and support within the organisation.

Shahz provides oversight and support to multiple client accounts, supporting the companies assigned management team members to ensure support and resources from a senior management level. His experience & position within the company provides clients with an effective senior point of contact. 

•        QQI Level 6 People Management
•        QQI Level 6 Business Management
•        Basic Guarding Skills
•        Security Management
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)
•        NISO (National Irish Safety Organisation)
•        ISRM (Institute of Strategic Management)
•        PRMIA (Professional Risk Managers International)

A committed Security Professional with over 15 years’ experience in the industry, Eoin is a long-standing member of the Synergy Management Team. Throughout his tenure Eoin has excelled in many areas of the business, namely; Operations Management, team leadership as well as contract management for many high-profile clients. His wealth of knowledge, personable demeanour & organisational & logistical aptitude have afforded him many opportunities for growth within the company & he currently heads up the Operations team in the South West. 

Eoin is responsible for a range of operational & managerial activities that contribute to the overall effective functioning of the Company in providing an effective & efficient service to our clients. His commendable work ethic & commitment to customer satisfaction ensures clients in this region receive the same 5* service that we provide nationwide.

•        QQI Level 6 Leadership & Management
•        FAA Level 2 First Aid for Mental Health
•        Basic Guarding Skills
•        Conflict Resolution
•        Vendor Management
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)

Noel holds over 20 years’ worth of retail management experience, having worked with some of the world’s most luxurious & prestigious brands across Europe. He has extensive senior security & risk management experience.

Noel spent ten years leading the security & loss prevention teams for two of Ireland’s most iconic brands. He is currently a member of ISIA (Irish Security Industry Association), Chair of Managers Board & focusing specifically on the guarding division. He previously held the role of Chairman for the Irish Loss Prevention Forum leading retailers to share ideas to help improve security strategies.

•        Auditor (Internal & External)
•        Security Training & CPI
•        Quality Awareness
•        People & Performance Management
•        Research & Risk Analysis
•        Project Management
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)
•        ISIA (Irish Security Industry Association)

Colin has extensive experience within the retail sector, During his tenure, security was a key part of his remit along with quality assurance, Health & Safety & Financial Performance. He has extensive staff supervisory experience & is a keen advocate of Synergy’s commitment to employee engagement & retention through personal development. 

Colin is passionate about teamwork, innovation & customer service. He has brought those skills to bear across the range of Synergy’s industry sectors, & he now manages a number of our most high-profile contracts & is responsible for their daily security operations, ensuring best practice throughout.

•        Basic Guarding Skills
•        Diploma Business Management 
•        ILM Certificate in Leading Quality Improvement 
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)

Alan joins Synergy from a lengthy military career. He spent over 25 years in the Irish Defence Forces, where he gained a wealth of security knowledge & valuable experience in managing people, teams & processes. Alan spent nine missions overseas in various countries, two of which were spent in Army Headquarters working within Operations & Intelligence roles.

His broad skill set, proactive attitude towards people management & customer focus ensures that our clients receive the highest possible level of service. Alan is an excellent negotiator, possesses outstanding organisational skills & enjoys working to tight deadlines. Alan is responsible for the day to day Security Operations Management across a portfolio of clients covering, Corporate, Retail and Commercial sectors.  

•        Standard Intelligence
•        CIMIC Operations 
•        Safety Representative 
•        Communications Operations 
•        Personnel Management Operations 
•        Specialist Search and clearance
•        Logistics Management System Inventory 
•        Data Protection Instructors
•        Peace Support Operations Intelligence
•        Specialised Instructors Course
•        National Intelligence Operators Course
•        ECDL
•        Integrated Crisis Management
•        Bachelor of Arts in Leadership, Management and 
         Defence Studies
•        United Nations Protection of Civilians Course
•        Peace Operations Specialised Training Certificate
•        Humanitarian Relief Operations in Disasters Course  
•        Implementation of UN Security Council Resolution on 
         Women, Peace and Security Course
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)

An experienced & competent Security professional with extensive industry knowledge & more than 10 years’ experience working for both high profile public sector & corporate clients. Recently he has been involved in the operational management of some Synergy’s largest multinational clients, developing further his knowledge & understanding of the Corporate Security world. His wide-ranging skill set & experience offers our clients the reassurance that their daily Security Operations are in the best possible h&s.

He has vast client relationship management & staff supervisory experience & a strong track record implementing & managing training & development plans for large teams of Security Officers. He has a strong customer ethos & promotes Synergy’s 5* service offering. 

•        QQI Level 6 Leadership & Management
•        FAA Level 2 First Aid for Mental Health
•        Basic Guarding Skills
•        Conflict Resolution
•        Vendor Management
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)

Christopher Hopkins has a successful track record in both the financial services & retail sectors with a core emphasis on service delivery, customer service & satisfaction. Chris has continued to Manage a portfolio of clients within the, Corporate, Public and Commercial sectors. 

Christopher possesses extensive client liaison & management experience, is a competent leader & excels in training & development. His broad skill set, proactive attitude towards quality assurance, compliance & customer focus ensures that Clients receive the highest possible level of service.

•        QQI Level 6 People Management
•        Certificate in Company Law and Practice
•        Basic Guarding Skills
•        Known Consignor Training 
•        Certificate in Interview Skills
•        Retail Security Awareness
•        Staff Appraisal Workshop Learning Course
•        Investigation/Disciplinary Meeting Training
•        ASIS (American Society of Industrial Security)
•        IFPO (International Foundation for Protection Officers)