All Synergy Security staff complete Basic Job Training (BJT), QQI approved. This is the basic course to satisfy the Private Security Authority (PSA) requirements and includes company induction and safety training. Additional site familiarisation training is also provided to all Security Officers. We will train a large proportion of the team deployed to QQI level 5 and 6.
These modules focus more on customer care and include elements of supervision and management skills.
Leadership is an integral part of this programme and the forum also provides a facility for colleagues to network with their counterparts in other divisions of the business to share their experiences in dealing with management issues.