With over 8 years security management experience, Shahz has led some of the largest national accounts and has deep knowledge of the needs of Synergy clients. He cares about how Synergy addresses the unique solutions and services required by our customers.
He consistently focuses on a genuine team approach, designed to take our customers to a higher level of service. Shahz delivers a team-oriented management style, which has proven to be the perfect match for our Account Management strategies.
Cork, Ireland
General Manager
Synergy Security Solutions employs Area Supervisors who work in shift patterns so we can provide a 24 hour response service. This service can be obtained to perform regular patrols of your business premises or merely to respond to alarms or incidents. This ensures that your business is monitored and incidents dealt with in a professional manner, regardless of the time, day or night. Reports are available in real time and are automatically emailed to you after the patrol or the incident is dealt with.
We operate from 4 regional offices located throughout Ireland, providing national coverage and peace of mind wherever your business is situated.
At the end of the working day you simply set your Intruder Alarm and go home for the evening. In the event of an incident occurring out of your normal working hours our Mobile Fleet will be dispatched to your premises and deal with the situation on your behalf.
What happens if there is a break in?
We work with a number of local partner companies to ensure that we guarantee not to leave your site until the issue is resolved – or you have given us permission to. From glazing to boarding, gas & electricity problems to Intruder Alarm failures, we will work with our suppliers on your behalf.
What happens if there is a false alarm?
Our Mobile Fleet will ascertain, where possible, the cause of the false alarm in order to prevent it happening again. The majority of Intruder Alarm call outs in Ireland are false alarms, caused by a number of things but most commonly open windows and faults on Intruder Alarm Systems. If we feel that your premises is generating an unusually high number of false alarms we will ask your Intruder Alarm partner to attend the site during working hours to work with you to solve the problem. In any event false alarms are always correctly reported and customers can download the latest occurrences through our customer portal.
Do I really need it?
Many businesses do not currently recognise the impact on their insurance should an incident happen. By employing Synergy Security Solutions to act as your official company keyholders, not only to comply with lone worker policies but business continuity will improve, as no longer will senior members of your team have to attend the site in the middle of the night.
Prior to joining Synergy Security Solutions, I gained vast experience within the retail sector which led to my interest within Human Resources. I went on to pursue a Bachelor of Arts in Human Resource Management. My public facing engagement during my time within the retail sector helped me commence my journey within Human Resource world, Communicating and engaging with people on a day to day basis is what I thrive on and I look forward to continuing the journey.
How long have you been working with Synergy, and what attracted you to the company?
I joined Synergy Security in August 2021 as a HR Support Officer shortly after completing my studies. The opportunity to gain experience in various aspects of HR and further enhance my skills and knowledge really attracted me to my current role in Synergy.
How has your experience with the company been since you started?
My personal development with Synergy has been great. The experience I have gained from various training opportunities and exposure has really allowed me to build a solid foundation in my HR journey.
How have you found learning about a new Industry?
Although I was familiar with Synergy Security before joining the company, I had no specific experience in the security industry. This was initially daunting for me but through training and support from the team I was able to pick it up in no time. From a HR perspective it was very interesting as there are certain policies and procedures that are only applicable to the security industry which was another way that I became more familiar with the security sector.
How would you describe your team?
The team is extremely supportive and there is a great pool of knowledge to learn from.
What are your main responsibilities as a HR support officer?
There are various responsibilities in my role as a HR Support Officer such as recruitment, training, maintaining and implementing company policies and procedures, supporting the team, employee relations and dealing with any HR queries
How did you manage working through Covid-19?
It was a extrmeley diffucult period for everyone both on a personal and professional level, I relaised even more the importance of having strong engagement with employees and also learned how to adapt and support all of our employees on the front line.
What do you feel is the most interesting element of your role?
The variety of work, no day is the same and because of this I am always learning and developing new skills.
Do you feel your work and efforts have been recognised? If so, How?
Absolutely! Hard work and achievements are always recognised through our recognition platform.
What advice would you provide to someone interested in joining the security Industry?
There is such great opportunities within security industry for career progression, I would advise anyone interested in the security industry to get as much experience as possible and avail of any training opportunities to further advance your skills. We support candidates wishing to join the industry via our trainee program and provide additional support and mentoring to each candidate.