Synergy Security Solutions employs Area Supervisors who work in shift patterns so we can provide a 24 hour response service. This service can be obtained to perform regular patrols of your business premises or merely to respond to alarms or incidents. This ensures that your business is monitored and incidents dealt with in a professional manner, regardless of the time, day or night. Reports are available in real time and are automatically emailed to you after the patrol or the incident is dealt with.

We operate from 4 regional offices located throughout Ireland, providing national coverage and peace of mind wherever your business is situated.

At the end of the working day you simply set your Intruder Alarm and go home for the evening. In the event of an incident occurring out of your normal working hours our Mobile Fleet will be dispatched to your premises and deal with the situation on your behalf.

What happens if there is a break in?

We work with a number of local partner companies to ensure that we guarantee not to leave your site until the issue is resolved – or you have given us permission to. From glazing to boarding, gas & electricity problems to Intruder Alarm failures, we will work with our suppliers on your behalf.

What happens if there is a false alarm?

Our Mobile Fleet will ascertain, where possible, the cause of the false alarm in order to prevent it happening again. The majority of Intruder Alarm call outs in Ireland are false alarms, caused by a number of things but most commonly open windows and faults on Intruder Alarm Systems. If we feel that your premises is generating an unusually high number of false alarms we will ask your Intruder Alarm partner to attend the site during working hours to work with you to solve the problem. In any event false alarms are always correctly reported and customers can download the latest occurrences through our customer portal.

Do I really need it?

Many businesses do not currently recognise the impact on their insurance should an incident happen. By employing Synergy Security Solutions to act as your official company keyholders, not only to comply with lone worker policies but business continuity will improve, as no longer will senior members of your team have to attend the site in the middle of the night.

When did you Join Synergy, and what attracted you to the company? 

I joined Synergy Security Solutions in August 2022. I was attracted to Synergy by the variety in the role, the opportunity to travel nationally & internationally, the opportunity to bring my many years of experience to bear in a different environment.

How have your previous skills helped you in your current role? 

My management experience is an asset & my vast experience of dealing with and communicating with people is of huge benefit as this is a people led business. As a previous member of An Garda Siochana, I was able to bring a wealth of security type knowledge to my new role.

How has your experience with the company been since you started?   

My experience in my first six months with Synergy Security Solutions has been extremely positive. They have very effective systems & processes in place. They have a great mentoring programme which allows you to consistently refer to your mentor for advice & validation.

How would you describe your team?

The team I work with - Business Development is a hard working, dynamic team. They are always available to give advice & a guiding hand. Business Development works closely across all sections within Synergy Security.

What do you feel is the most interesting element of your role? 

I find the most interesting element in my new role to be reaching out to potential customers & existing customers and telling them our story and the services we as a leading Irish Security Company can offer. This is a totally different type of role from my previous life in An Garda Siochana.

What do you find most challenging about your role?   

Getting my head around that this is a consumer industry where contracts to customers & level of service is the bottom line. 

Do you feel your work and efforts have been recognised? If so, How? 

I have felt very welcomed since joining Synergy Security Solutions. I am constantly seeking & getting feedback from my colleagues. They have an extremely good inhouse employee recognition award scheme. 

What advice would you provide to someone interested in joining the security Industry?  

I would advise them to come in with an open mind, to learn everything there is to learn in the security space. To listen carefully to instruction, to ask for advice when required & then grow & flourish within the company as the opportunities are varied & endless.

CUSTOMERS: To provide services of the highest possible quality, and greatest possible value, to the Company’s client base, in order to promote optimum customer loyalty

MANAGEMENT: To manage the business effectively and efficiently through the promotion and encouragement of individual initiative in order to achieve well defined objectives

PEOPLE:  Our people have been and always will be at the heart of everything we do at Synergy. We promote diversity and inclusion throughout our business and work with our suppliers to create shared value in our supply chain.

TRAINING: To encourage the training and development of all staff, thus engendering pride both in the company and each other.

TEAMWORK: To operate as one team, with mutual understanding and respect for each other.

INTEGRITY: To demonstrate commitment to the company and to act with honesty and integrity at all times.

QUALITY: To achieve a right first time attitude, through total commitment to quality and efficiency.

EXCELLENCE: To strive for excellence in everything Synergy Security Solutions does.

PROFIT: To achieve sufficient profit to finance the Company’s growth.

CUSTOMERS: To provide services of the highest possible quality, and greatest possible value, to the Company’s client base, in order to promote optimum customer loyalty

MANAGEMENT: To manage the business effectively and efficiently through the promotion and encouragement of individual initiative in order to achieve well defined objectives

PEOPLE:  Our people have been and always will be at the heart of everything we do at Synergy. We promote diversity and inclusion throughout our business and work with our suppliers to create shared value in our supply chain.

TRAINING: To encourage the training and development of all staff, thus engendering pride both in the company and each other.

TEAMWORK: To operate as one team, with mutual understanding and respect for each other.

INTEGRITY: To demonstrate commitment to the company and to act with honesty and integrity at all times.

QUALITY: To achieve a right first time attitude, through total commitment to quality and efficiency.

EXCELLENCE: To strive for excellence in everything Synergy Security Solutions does.

PROFIT: To achieve sufficient profit to finance the Company’s growth.